Consulting is an important aspect of our work. We can advise clients on any aspect
of our four specialist disciplines:-
Essentially, our consulting service is about simply providing impartial and independent
advice within our four fields of expertise. You may choose us to implement our
recommendations or you may decide to undertake that work yourself or use an alternative
What is important to us is that you receive the right advice and that we provide
you with the mechanisms for successfully implementing it.
However, it is important to realise that we will only provide the advice we believe
to be right for you and your organisation. We won't simply endorse what has already
been decided, whether tacitly or explicitly. You may find that we challenge what
you are trying to achieve and we may even advise you to abandon your current path.
We simply provide impartial, independent and unbiased advice.
We consult on
. Although three of these four areas are primarily technical in content,
our thinking is always informed by a balance of management foresight and technical
We are very people-focused
in our approach simply because we know that
businesses are systems that are made up of both people and technology. We do not
hide behind the technology, but address the issues present in the entire
We are influenced by systemic thinking when tackling issues that exhibit a high
degree of dynamic complexity and are firmly grounded in analytical thinking when
faced with design complexity.
Our consultancy work is client-centric, which means we never aim to become a 'crutch'
for our clients. We try to ensure that they become less dependent on us as experts
in the areas that are causing them concern over time.
This approach, paradoxically, is good for our business because it improves our
reputation and the number of quality engagements we are invited to undertake.
Our consulting service brings a variety of benefits to our clients.
Our clients value the sharp and crisp thinking we bring to their problems. They
appreciate our thought leadership and our innovation.
Although the exact nature of our consulting will depend on the discipline we are
exercising, our work is generally based on a simple methodology that encompasses
a range of tools to probe our client's problems and help guide us towards appropriate
A key benefit is that our consultants are well-versed in consulting skills and
have not simply been landed with an over-used job title. You can expect them to
use a range of intervention styles depending on the issue at hand.
They may decide to act catalytically to equip you with the skills you need to
sort your problems yourself. They may use an acceptant style to allow you to talk
through your own ideas and help you put them in order so that you can develop
your own solution. They may confront you when what you say and what you actually
do are different. They may even be prescriptive if time is short or you lack the
resources to benefit from another approach.
We assist in strategy development by offering business insight into how technology
is developing and what it can offer you today and in the future. We can help you
align your IT function with your competitive strategies and we can surface issues
that might be difficult to address without an external agent.
We can provide advice on systems engineering activities within your business,
drawing on our deep expertise in this area. We can advise you on how to improve
your IT operations, on the evaluation and selection of systems or undertake a
feasibility study for you.
We can help you architect and design your network infrastructure.
We can help your software developers and web designers build better solutions.
We can advise them on the best way to architect solutions, educate them on object-orientation
and guide them on emerging methodologies. We can draft specifications for you
and ensure that the developers actually deliver on what has been agreed.
We can provide our advice to you in a range of formats from just informal feedback,
through presentations to formally-written reports.